Frequently Asked Questions
LubeLine Knowledge Base
Practical answers to the lubrication questions we hear most. Can't find what you need? Ask our technical team.
Choosing the Right Lubricant
What's the difference between industrial oils and greases?
Industrial oils are liquid lubricants. They circulate through systems such as hydraulics, gearboxes and compressors, where cooling and heat dissipation matter.
Greases are semi-solid, made by combining a base oil with a thickener, so they stay where they're applied. That makes them ideal for bearings, joints and slow-moving parts where the lubricant needs to stay in place.
Learn more: Hydraulic Oils · Industrial Gear Oils · Industrial Greases
How do I know which lubricant is right for my equipment?
The right choice depends on:
- The type of machinery and application
- Operating temperature and load
- Speed and duty cycle
- Environmental conditions such as dust, moisture and heat
- OEM specifications and performance requirements
Send us your equipment details and operating conditions, and our technical team will recommend the correct product.
Explore: Industrial Lubricants · Food-Grade Lubricants · Compressor Oils
What should I look for when buying a lubricant?
Check for:
- Industry specifications such as API, ACEA and ISO
- OEM approvals and manufacturer certifications
- Suitability for your operating conditions and application
- Consistent product quality and access to technical support
Some blended or house-brand lubricants meet minimum specifications. Fully approved lubricants from established brands give better long-term protection and lower downtime risk. That's why LubeLine supplies Shell, Fuchs, Valvoline, H&R Gruppe, Grey Hound and Engen.
Explore: Our Trusted Brands · Heavy-Duty Diesel Engine Oils · Shell Industrial Lubricants
Can you match or replace the product I'm currently using?
Yes. Tell us the brand and product name, or the specification, and we'll recommend an approved equivalent from our brand range. We'll also advise whether the system needs flushing before you switch.
Maintenance & Troubleshooting
How often should industrial equipment be lubricated?
It depends on the equipment, workload and operating conditions. Some systems need daily or weekly checks; others run for months between services. Follow the OEM maintenance schedule, and use regular oil analysis to set intervals based on your equipment's actual condition.
Can I mix different brands or types of lubricant?
Generally, no. Different base oils and additive packages can react with each other, which reduces protection and can damage equipment.
Before changing lubricants:
- Compare the product data sheets
- Speak to a lubrication specialist
- Flush or clean the system where necessary
What are the signs of lubricant failure?
Watch for:
- Unusual noise or vibration
- Rising operating temperatures
- Visible wear or scoring on components
- Leaks, contamination, discolouration or thickening of the oil
Routine inspections and oil analysis catch these early, before they turn into breakdowns and downtime.
Do you offer lubrication audits?
Yes. Our team can review your equipment, the lubricants you're using and your maintenance practices. We'll then recommend changes that reduce wear, simplify your product range and cut unplanned downtime. Book an audit.
Ordering & Delivery
Where do you deliver, and how fast?
We deliver across Gauteng and the Western Cape, typically within 24–48 hours. For deliveries elsewhere in South Africa, contact us for lead times.
Do you supply in bulk?
Yes. We supply everything from single pails and drums to bulk quantities for ongoing operations. [Minimum order / bulk pack sizes, e.g. 20L, 208L drums, 1000L IBCs.]
Still Have a Question?
Our technical team works with mining, manufacturing, transport, agriculture, marine and food-processing operations every day.
